Welcome to the SSF Knowledge Hub.

Explore articles, reflections, podcasts, videos and resources examining inclusion, leadership, human behaviour and social change through the Six Stages Framework.

Browse the latest content below or search by topic to discover practical insights, case reflections and tools for building more inclusive communities, schools and organisations.

Browse by Topic

Through the SSF Lens
• Building Bridges of Empathy
• Coming Out of Caves
• The Virology of Hate
• Case Reflections
Weekly Reflections

If you are new to the Six Stages Framework, Start Here

 

 

🚧 Website Update: Enhancing the SSF Knowledge Hub

We are currently reorganising and expanding the SSF Knowledge Hub to make it easier for you to find articles, podcasts, videos, reflections and practical tools linked to the Six Stages Framework.

During this transition, content is being organised into new topic areas including:

• Through the SSF Lens
• Building Bridges of Empathy
• Coming Out of Caves
• The Virology of Hate
• Case Reflections
• Weekly Reflections

Thank you for your patience while we continue to develop and expand the Knowledge Hub. New content and resources will be added regularly.

THE SSF KNOWLEDGE HUB

Editorial cover for My Dear Black Friend: A Response to the Letters, with cream, navy and gold letter imagery and the words “I have been listening.”
My Dear White Friend
Dr Shungu M'gadzah

My Dear Black Friend: A Response to the Letters

After four My Dear White Friend letters, the conversation changes direction. An imagined white friend reflects on what it means to listen, confront defensiveness and allow learning about racism to change behaviour.

Read More »
Research with the Six Stages Framework graphic representing doctoral research, critical inquiry, evidence-building, psychological thinking and academic collaboration.
What's New at the SSF
Dr Shungu M'gadzah

Research with the Six Stages Framework

Explore opportunities to research the Six Stages Framework. This page invites doctoral researchers, academics, Educational Psychologists and EPs in training to apply, test, question and develop the SSF through independent research.

Read More »
My Dear White Friend Letter Three graphic titled “When Bias Arrives Before You Do”, exploring racial bias in the workplace, reputational labels, gossip and how assumptions can precede Black professionals into a room.
Human Behaviour
Dr Shungu M'gadzah

My Dear White Friend – Letter Three: When Bias Arrives Before You Do

What happens when a story about you reaches the workplace before you do? In Letter Three of My Dear White Friend, Dr Shungu M’gadzah reflects on how labels such as “difficult” and “intimidating” can travel through professional networks, how repetition can be mistaken for objectivity, and what White colleagues and leaders can do to interrupt racial bias rather than becoming the next domino.

Read More »
Person standing between shorter and longer roads to certainty, illustrating unequal evidence thresholds, accountability and organisational responsibility.
SSF Visual Psychological Formulations
Dr Shungu M'gadzah

Accountability and Certainty: When the Evidence Is Never Enough

How much certainty do we require before taking action — and is that threshold the same for every issue? This week’s SSF reflection explores the accountability spotlight, unequal roads to certainty and whether accountability should begin before certainty ends.

Read More »
My Dear White Friend Letter One image, accompanying a reflection on White privilege, racism, friendship, belonging and looking inward.
My Dear White Friend
Dr Shungu M'gadzah

My Dear White Friend

Understanding racism intellectually is one thing. Sitting with it when it becomes personal is something else. In Letter One of My Dear White Friend, I reflect on friendship, White privilege, bias, belonging and what happens when the lens turns inward.

Read More »
Dr Shungu Hilda M’gadzah beside a translucent digital mask and fragmented human figures, illustrating perfection, declining connection and the question of what our environments are creating.
SSF Weekly Reflections
Dr Shungu M'gadzah

What Are Our Environments Creating?

What are our environments creating? This SSF Weekly Reflection explores how narrow ideals of perfection may shape our responses to difference, vulnerability and the early warning signs appearing in our relationships and communities.

Read More »
Through the SSF Lens infographic asking “Can People Really Change?” It examines rehabilitation, forgiveness, public trust and public office through stages ranging from extremist leadership to transformational leadership.
News & Current Events
Dr Shungu M'gadzah

Can People Really Change?

The Six Stages Framework says movement is possible—but movement is not self-certified. This reflection explores how we distinguish rehabilitation from forgiveness, restored trust and suitability for public office.

Read More »
Through the SSF Lens Weekly Reflection #008 graphic titled “The Cost of Not Preparing for Extremes,” showing a lighthouse beside stormy seas and asking why systems wait for crisis before responding to warning signs.
SSF Weekly Reflections
Dr Shungu M'gadzah

Preparing for Extremes: Why We Wait Until Crisis Arrives

Extreme events may feel sudden, but the conditions that make them possible often develop long before crisis arrives. This SSF Weekly Reflection explores why warning signs become normalised, why reassurance is mistaken for readiness, and why early intervention is an act of care.

Read More »
Through the SSF Lens Weekly Reflection graphic titled “Human Encounters: How do people feel after they encounter us?”
Human Behaviour
Dr Shungu M'gadzah

Human Encounters: How Do People Feel After They Encounter Us?

Every human encounter leaves a psychological trace. This SSF Weekly Reflection explores what happens between people, how our emotional state and bias shape interactions, and why the question may not simply be what we intended, but what became possible for the other person after encountering us.

Read More »
Featured image for Through the SSF Lens Weekly Reflection #006 showing a symbolic camera lens revealing two different interpretations of the same scene, illustrating how a psychological lens shapes perception, curiosity and understanding.
SSF Weekly Reflections
Dr Shungu M'gadzah

What Lens Are You Looking Through: Psychological Lenses?

Why do two people see exactly the same situation yet reach completely different conclusions? This reflection explores how our psychological lenses shape what we notice, what we overlook and how curiosity begins with examining the lens through which we see the world.

Read More »
Through the SSF Lens cover for SSF Weekly Reflection #5, showing a person standing at a crossroads between two contrasting pathways. One path leads towards belonging, connection and hope, while the other leads towards division, dehumanisation and harm. The image symbolises the Six Stages Framework as a continuum of psychological movement and choice.
Human Behaviour
Dr Shungu M'gadzah

Why Harm Rarely Begins with Extremism: The Six Stages Framework and the Psychology of Escalation

What if harm rarely begins with extremism? This week’s SSF Weekly Reflection explores how the Six Stages Framework helps us understand the psychology of escalation. Rather than focusing only on visible acts of hate or extremism, it examines the gradual psychological movement from curiosity and dialogue towards certainty, division and harm, highlighting why recognising these movements early creates opportunities for prevention, belonging and systems change.

Read More »

Login Here

List of Services

  • Executive Leadership coaching from £250/ hour
  • EDI Supervision and support £130/hour
  • Diversity Equity and Inclusion Coaching £150/hour
  • Bespoke Diversity & Inclusion Training from £2000/day
  • Race and mental health coaching £120
  • Anti racism expert affidavits starts from £800
  • Individual diversity assessments- inclusion profiles (prices vary)
  • Organisational diversity assessments (prices vary)
  • Psychological assessment for anti racism claims starts from £1,400

Get in Touch

If you would like to know more about what we can offer then please get in touch and let us know what you are looking for.

Contact

Sign Up for our Newsletter
Updates, News, Resources & Discounts