Human Encounters: How Do People Feel After They Encounter Us?

Through the SSF Lens Weekly Reflection graphic titled “Human Encounters: How do people feel after they encounter us?”

Every human encounter leaves a psychological trace. This SSF Weekly Reflection explores what happens between people, how our emotional state and bias shape interactions, and why the question may not simply be what we intended, but what became possible for the other person after encountering us.

What Lens Are You Looking Through: Psychological Lenses?

Featured image for Through the SSF Lens Weekly Reflection #006 showing a symbolic camera lens revealing two different interpretations of the same scene, illustrating how a psychological lens shapes perception, curiosity and understanding.

Why do two people see exactly the same situation yet reach completely different conclusions? This reflection explores how our psychological lenses shape what we notice, what we overlook and how curiosity begins with examining the lens through which we see the world.

Why Harm Rarely Begins with Extremism: The Six Stages Framework and the Psychology of Escalation

Through the SSF Lens cover for SSF Weekly Reflection #5, showing a person standing at a crossroads between two contrasting pathways. One path leads towards belonging, connection and hope, while the other leads towards division, dehumanisation and harm. The image symbolises the Six Stages Framework as a continuum of psychological movement and choice.

What if harm rarely begins with extremism? This week’s SSF Weekly Reflection explores how the Six Stages Framework helps us understand the psychology of escalation. Rather than focusing only on visible acts of hate or extremism, it examines the gradual psychological movement from curiosity and dialogue towards certainty, division and harm, highlighting why recognising these movements early creates opportunities for prevention, belonging and systems change.

Why the Six Stages Framework Is More Than a Framework

Through the SSF Lens Weekly Reflection #4 cover illustrating that the Six Stages Framework is more than a framework—it is a way of thinking about human behaviour, belonging, psychological safety, leadership and systems change, symbolised by a bridge connecting people beneath a flourishing tree.

This week’s SSF Weekly Reflection explores why the Six Stages Framework is becoming more than a framework—it is a way of thinking about human behaviour, belonging, psychological safety and systems change. Reflecting on current practice across education, leadership and public services, this edition considers the legacy of robust psychological thinking and the importance of building environments where people genuinely belong.

Developing the Six Stages Framework: When Ideas Need Different Homes

A mature tree with deep roots and interconnected branches symbolises the growth of the Six Stages Framework into an ecosystem of ideas. Around the tree, six homes represent different places where ideas develop, including reflections, theory, books, conversations, podcasts and practical tools, illustrating that different ideas need different homes to grow and create meaningful impact.

This week’s SSF Weekly Reflection explores an important shift in thinking: the Six Stages Framework is evolving into more than a psychological framework- it’s becoming an ecosystem of connected ideas. Discover why reflections, concepts, books, podcasts and philosophy each need their own home to grow, deepen understanding and create lasting impact.

The Cave of Symptoms: The Hidden Conditions Behind Behaviour, Attendance and Disengagement

A reflective SSF Weekly Reflection image showing a pathway emerging from a dark cave into warm sunlight. The cave represents visible symptoms such as attendance concerns, behaviour, conflict and disengagement, while the illuminated path symbolises curiosity, psychological safety, belonging and systems change. The image reflects the theme: "The symptoms tell us what is happening. The conditions help us understand why."

What if behaviour, attendance and disengagement are not the real problem, but symptoms of something deeper? In this SSF Weekly Reflection, Dr Shungu M’gadzah explores the Cave of Symptoms—a Six Stages Framework metaphor for the way schools, organisations and systems often focus on visible outcomes while overlooking the conditions beneath them. From anxiety and unmet need to psychological safety, belonging and systems change, this reflection invites readers to look beyond surface explanations and ask what it truly takes to create environments where people can learn, contribute and thrive.

6 Ways Families Can Identify Hidden Biases in Families and Distorted Lenses

Illustrated thumbnail for a Six Stages Framework video titled “6 Ways Families Can Identify Hidden Biases and Distorted Lenses”, showing a Black family and text about how children inherit family lenses, beliefs and biases.

Children do not just inherit eye colour, routines or traditions — they also inherit lenses. In this short reflection, Dr Shungu explores six ways families can begin to identify the hidden biases, inherited beliefs and distorted narratives they may be passing on without even realising it. Using the Six Stages Framework and Building Bridges of Empathy, this video invites families to reflect on whose voices are missing, what stories are being repeated, and how empathy can be intentionally nurtured at home.

SSF Weekly Reflection #1: Moving from Certainty to Curiosity- The Cave of Simplification

An SSF infographic titled “The Cave of Simplification”. The image is split into two contrasting halves. On the left, a dark cave contains the words “Lack of Motivation” beside a figure sitting alone, representing a surface-level explanation for behaviour. The text explains how simple narratives can feel safe but keep us in the dark. On the right, a large tree with extensive roots symbolises deeper understanding. Beneath the surface, the roots are labelled with factors including anxiety, bullying, neurodiversity, trauma, identity, family stress, belonging, and unmet SEND needs. The graphic encourages viewers to move from assumptions to curiosity, from blame to understanding, and from fixing individuals to understanding systems. The footer includes references to the Six Stages Framework, Building Bridges of Empathy, and Coming Out of Caves, with the message: “Step out. Look deeper. Build understanding. Create belonging.”

https://youtu.be/JeoTylZlhf0 As I reflected on the conversations, case discussions, articles, podcasts, and resources developed this week, a common thread emerged: The Cave of Simplication: How do we remain open to complexity when we feel pressure to choose a side? Across education, leadership, inclusion, workplace culture, and current affairs, we repeatedly encountered the tension between certainty […]

Henry Nowak, the Search for Truth, and the Dangers of Distortion

An infographic titled "Justice and Nuance Framework" detailing how the Six Stages Framework (SSF) helps people hold multiple truths simultaneously. It lists six distinct truths: Henry Nowak was failed and serious questions need answering; the perpetrator bears responsibility for the murder; racism allegations should always be investigated seriously; anti-racism guidance should be open to scrutiny and review; criticism of police actions does not require the rejection of anti-racism; and defending anti-racism does not require defending poor policing. The graphic includes a warning that collapsing these separate issues into a single narrative causes nuance to disappear, shifting the conversation from seeking truth to defending tribes. It connects this to the "caves of delusion" metaphor, where certainty becomes more important than evidence.

The death of Henry Nowak is a tragedy. An 18-year-old young man lost his life in horrific circumstances. A family has been left grieving. Questions remain about the actions of those involved and about the decisions made in the final moments of Henry’s life. Those questions deserve to be investigated fully, transparently and fairly. At […]

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